Privacy Policy

Last updated: Descember 2025

This Privacy Policy explains how PubMOT (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website, contact us, or use our services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

Information you provide directly

• Name
• Email address
• Phone number
• Business name
• Messages or enquiries sent through forms
• Preferred day of visit
• Any files you choose to upload
• Information collected automatically

Via GoDaddy and other integrated tools:

• IP address
• Device information
• Browser type
• Pages visited
• Cookies & tracking identifiers
• Marketing Data
• Email address for newsletters or promotional messages
• Engagement data (e.g., opens, clicks)

2. How We Use Your Information

We use your data for the following purposes:

• Service delivery
• Responding to enquiries
• Scheduling audits
• Providing reports and recommendations
• Marketing
• Sending updates, offers, and relevant hospitality insights, only when you opt in
• Operations
• Improving website performance
• Monitoring security and analytics

3. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Consent – for marketing emails
• Contract – when you enquire or purchase a PubMOT service
• Legitimate interests – improving our services and website
• Legal obligation – where required for compliance

4. Cookies

Our website uses cookies via GoDaddy and any third-party integrations (e.g., analytics, advertising tools).

You can manage cookies through your browser settings or via the on-site cookie banner.

5. How We Store and Protect Your Data

We take reasonable technical and organisational steps to safeguard your personal information, including:

• Encrypted transmission (HTTPS)
• Secure hosting via GoDaddy
• Restricted access to customer data
• Routine data minimisation and deletion

6. Data Retention

We retain personal data only as long as necessary:

• Enquiry emails: up to 12 months
• Marketing subscribers: until you unsubscribe
• Customer audit reports: up to 7 years (legal + business recordkeeping)
• You may request deletion at any time unless legal obligations require otherwise.

7. Sharing Your Information

We NEVER sell your personal data.

We may share information with trusted providers that support our business, such as:

• GoDaddy (hosting & forms)
• Email marketing platforms (e.g., Mailchimp/GoDaddy Email Marketing)
• Payment processors (if used in the future)

All partners comply with UK GDPR requirements.

8. International Transfers

If any of our service providers store data outside the UK, we ensure adequate safeguards such as:

• UK GDPR-approved Standard Contractual Clauses
• Verified data-protection frameworks

9. Your Rights Under UK GDPR

You have the right to:

• Access your data
• Request correction
• Request deletion
• Withdraw marketing consent at any time
• Object to processing
• Request data portability
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at: [email protected]

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can reach us at:

PubMOT

Email: [email protected]

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.